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aheatfan

Chocolate Covered Cherry

Another glitch....
Placed a small order and applied 1000 points, it showed in the box but then when the charge went through they were not applied, not a big deal but I don't think that part of check out is working. 
🌴Kristin  
"Be the Change You Wish to See in the World"
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emmapaige

Cherry Addict

Re: Another glitch....
Was your order at least $10 before shipping?
** Chris **

My blog: http://mommomandpoppop.blogspot.com/

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aheatfan

Chocolate Covered Cherry

Re: Another glitch....
emmapaige wrote:
Sun Sep 04, 2022 8:51 am
Was your order at least $10 before shipping?

Yep  😊
🌴Kristin  
"Be the Change You Wish to See in the World"
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suewho372

Cherry Jubilee

Re: Another glitch....
Of course! Lol all the problems come on off hours 🤪
Susan
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Matt Kent

ACOT Employee

Re: Another glitch....
That's strange - there was a points discount applied to your order but it didn't actually discount anything. I've got that fixed and we'll refund the extra $5 once the order ships out. Sorry for the trouble!
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aheatfan

Chocolate Covered Cherry

Re: Another glitch....
matt wrote:
Sun Sep 04, 2022 6:46 pm
That's strange - there was a points discount applied to your order but it didn't actually discount anything. I've got that fixed and we'll refund the extra $5 once the order ships out. Sorry for the trouble!
Please don't worry, the points are still there in my account. 
 
🌴Kristin  
"Be the Change You Wish to See in the World"
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aheatfan

Chocolate Covered Cherry

Re: Another glitch....
matt wrote:
Sun Sep 04, 2022 6:46 pm
That's strange - there was a points discount applied to your order but it didn't actually discount anything. I've got that fixed and we'll refund the extra $5 once the order ships out. Sorry for the trouble!

Nope, now they are gone.  Thanks so much for your help
🌴Kristin  
"Be the Change You Wish to See in the World"
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