Another glitch....

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aheatfan
Chocolate Covered Cherry
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Another glitch....

Post by aheatfan »

Placed a small order and applied 1000 points, it showed in the box but then when the charge went through they were not applied, not a big deal but I don't think that part of check out is working. 
🌴Kristin  
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emmapaige
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Re: Another glitch....

Post by emmapaige »

Was your order at least $10 before shipping?
** Chris **

My blog: http://mommomandpoppop.blogspot.com/

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aheatfan
Chocolate Covered Cherry
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Re: Another glitch....

Post by aheatfan »

emmapaige wrote:
Sun Sep 04, 2022 8:51 am
Was your order at least $10 before shipping?

Yep  😊
🌴Kristin  
"Be the Change You Wish to See in the World"
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suewho372
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Re: Another glitch....

Post by suewho372 »

Of course! Lol all the problems come on off hours 🤪
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Matt Kent
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Re: Another glitch....

Post by Matt Kent »

That's strange - there was a points discount applied to your order but it didn't actually discount anything. I've got that fixed and we'll refund the extra $5 once the order ships out. Sorry for the trouble!
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aheatfan
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Re: Another glitch....

Post by aheatfan »

matt wrote:
Sun Sep 04, 2022 6:46 pm
That's strange - there was a points discount applied to your order but it didn't actually discount anything. I've got that fixed and we'll refund the extra $5 once the order ships out. Sorry for the trouble!
Please don't worry, the points are still there in my account. 
 
🌴Kristin  
"Be the Change You Wish to See in the World"
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aheatfan
Chocolate Covered Cherry
Posts: 7739
Gallery: 1799

Re: Another glitch....

Post by aheatfan »

matt wrote:
Sun Sep 04, 2022 6:46 pm
That's strange - there was a points discount applied to your order but it didn't actually discount anything. I've got that fixed and we'll refund the extra $5 once the order ships out. Sorry for the trouble!

Nope, now they are gone.  Thanks so much for your help
🌴Kristin  
"Be the Change You Wish to See in the World"
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