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Cricut Design Studio
Posted: Wed Dec 03, 2008 7:03 pm
by CraftnStuff
Has anyone used this software program? If you have, can you tell me if you had any issues with it. I've installed the way they said. When I go to cut it says that either my cricut was not found, there was an error, or the firmware needs to be updated. I've been trying to figure this out for a couple days now.
![Sad :(](./images/smilies/smile_sad_16.png)
I've been to the Cricut website and message board, but I didn't find the answers. I am getting ready to call the info hotline, but I was wondering if any of you had any ideas first.
You gals are always full of great advice and suggestions!
![Very Happy :-D](./images/smilies/smile_lol_16.png)
I've tried to uninstall, etc and I'm frustrated. It cut when I used the trial version, but now that I have the legit software, nada!
Please help,
Sincerely,
Cathy (CraftNStuff)
![Mad :x](./images/smilies/smile_mad_16.png)
Re: Cricut Design Studio
Posted: Wed Dec 03, 2008 7:06 pm
by baltoscrapper
I wish I could help you but I am a puter tard and I don't have it. I'd call the customer service line. Sorry I couldn't help you.
Re: Cricut Design Studio
Posted: Wed Dec 03, 2008 7:11 pm
by cat1393
did you follow the instructions to the "t"! I had a problem w/ mine and shut the cricut off and turned it back on.
Re: Cricut Design Studio
Posted: Wed Dec 03, 2008 7:22 pm
by CraftnStuff
I decided to plug it into the usb port on the back of my keyboard, and ta da! It started cutting!
![In Love :inlove:](./images/smilies/smile_in_love_16.png)
I'll be afraid of turning it off..lol. Thanks for replying, I knew I'd get some good advice from you all. Thanks again!
Re: Cricut Design Studio
Posted: Wed Dec 03, 2008 7:23 pm
by craftyfool
Ok Cathy...you might have to hold my hand since you got it to work. I was going to reply that Yes! I'm having the same issues and I'm about to pull all my hair from my head!
But then I read your last post.
Do you mind if I PM you when I try again?
![Confused :?](./images/smilies/smile_confused_16.png)
Re: Cricut Design Studio
Posted: Wed Dec 03, 2008 7:26 pm
by MOM2SNOX
You have a USB port in the back of your keyboard?? Cool! I just plugged mine into the USB port on the PC and it worked fine!
Re: Cricut Design Studio
Posted: Wed Dec 03, 2008 8:48 pm
by scraptag
Do you know if you can use the software with a Mac? I expressed my concern to the guy at the Scrapbook expo, and he said that you can install the program on a Mac even though it says it's for PC's, as long as the operating system in OS X or higher. I didnt buy the software, because it's a lot of money to spend if he was wrong.
Re: Cricut Design Studio
Posted: Wed Dec 03, 2008 9:13 pm
by Scrappin13
I don't have the design studio so I'm no help. Sorry. I hope you get yours working.
Re: Cricut Design Studio
Posted: Wed Dec 03, 2008 11:12 pm
by CraftnStuff
I guess it needed to be plugged into a main USB port. ( I was using a "6" prong). As soon as I changed it to my keyboard it was a go. As for using it with a Mac, I don't think you can. I have the box right here. It says the system requirements are: OS Windows XP SP2 & Windows Vista 32 bit. I hope this helps you all. Crafty, if you need some assistance, PM me, and I'll try to help you.
Cathy
Re: Cricut Design Studio
Posted: Wed Dec 03, 2008 11:41 pm
by hlg1rose
glad you got it to work, i love my design studio, but have read others having problems. cricut.com seems pretty helpful with any issues if you have trouble again.