Get FREE shipping with your $35 order with code FREESHIP35

User avatar

Scrappy69

Sweet Cherry Pie

On the phone with Dell Support . . .
My husband fell victim to one of those pop ups that appears to be a true Microsoft pop up . . . he now has a virus on his laptop. :x I try to be nerdy, but I'm not nerdy enough to fix this. I've tried a system restore, no luck. DARN IT ANYWAY!!!!
Image
User avatar

SusanZennario

Cherry Bing

Re: On the phone with Dell Support . . .
Ugh, good luck!! Don't ya hate it when technology bites you in the butt!
Image ImageImage Image

Susan Zennario - NJ
Mommy of Johnny (20), Matt (14) and Susie (12)
My Blog - Paper Daisy Dreams
User avatar

Scrappy69

Sweet Cherry Pie

Re: On the phone with Dell Support . . .
OK, they kept me on hold for about a half hour only to try to sell me something!!!!!!!!!!!!!!!!!!! OMG! What a huge waste of time.
Image
User avatar

croppinmama

Cherry Cola

Re: On the phone with Dell Support . . .
What do you have for firewall protection? We have Norton and we contacted them when it happened. They fixed it while on the phone. Mcafee does that to....so sorry, I know how you feel :(
User avatar

LyndaKay

Cherry Jubilee

Re: On the phone with Dell Support . . .
Who are these mean creators of computer viruses? :x


Lynda
User avatar

PezKat

Chocolate Covered Cherry

Re: On the phone with Dell Support . . .
Yeah, I wouldn't call the hardware mfr., I'd call your virus software people. Or look online somewhere like techsupportguy.com - they've got all the common issues listed w/fixes & usually have someone available to answer questions fairly quickly if you need it.
Image Image
User avatar

Marie D

Cherry Bing

Re: On the phone with Dell Support . . .
burkecrafts wrote:What do you have for firewall protection? We have Norton and we contacted them when it happened. They fixed it while on the phone. Mcafee does that to....so sorry, I know how you feel :(



Totally agree!!
When love and skill work together, expect a masterpiece.
John Ruskin

Proud DT member at

Image
Image Image Image Image Image
Image
User avatar

beachlover

Cherry Addict

Re: On the phone with Dell Support . . .
oh, good luck!
Ann ~ Life is always better at the beach!
Image 
Image
 view my blog (new) https://ourhideawayparadise.blogspot.com/ 

 
User avatar

Judy19

Sweet Cherry Pie

Re: On the phone with Dell Support . . .
Good luck!
User avatar

joeybrat2

Cherry Blossom

Re: On the phone with Dell Support . . .
If you can get online, download Panda software. Even if you can put it on one computer load it onto a stick then upload it to the laptop. Once installed keep running it over and over.
×÷·.·´¯`·)»Joey«(·´¯`·.·÷×
Image
User avatar

Scrappy69

Sweet Cherry Pie

Re: On the phone with Dell Support . . .
burkecrafts wrote:What do you have for firewall protection? We have Norton and we contacted them when it happened. They fixed it while on the phone. Mcafee does that to....so sorry, I know how you feel :(
You know, I never thought to call McAfee. I might do that tonight. Though I did do a manual system restore and he may be all good now. UGH!
Image
Post Reply

Return to “General Talk”

Information

Moderators

ACOT Employee